Spoonfuls, Inc. (“Spoonfuls,” “we,” “our,” “us”) is dedicated to protecting the privacy of the personal information of our supporters, donors, and Website visitors. We want you to understand how we collect and use information provided to us through this Website (the “Website”) and/or our other services (collectively, the “Services”) so you can interact with us with confidence. This Privacy Policy (the “Policy”), together with our Terms of Use, which are incorporated by reference herein, sets out the basis on which any personal information we collect form you, or that you provide to us, will be processed by us. By using the Services, you accept and agree to the practices this Policy describes.
INFORMATION WE COLLECT
When you use our Services, we may collect and use personal information about you, as well as other information primarily to enable us to provide you with information about our work and our events in the best possible manner. Personal information includes your name, e-mail address, credit card or other payment card number, and other similar information, when submitted by you. More specifically, when you use our Services, we may collect the following information:
Information that you provide to us by filling in forms on our Website, including your name, e-mail address, street address, telephone number, or other information.
Information provided to us when you communicate with us for any reason, including information you provide in e-mails you send us, or submissions you may make.
Details of your visit to our Website and the resources that you access, including but not limited to, traffic data, location data, weblogs and other communication data, including your IP address, browser type, the data and time you accessed or left the Website, and which pages you viewed. Some parts of our Website use cookies, pixel tags (also known as “web beacons”), and other technologies to collect this information about your general internet usage. See the section below called “How We Use Cookies and Pixel Tags” to learn more.
Information provided to us, whether online or in person, required in order to volunteer with us, participate in a call to action, subscribe to our newsletter, or to process donations and other online payments.
HOW WE USE COOKIES AND PIXEL TAGS
We use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your online activities) (“Tracking Technologies”). Tracking Technologies collect information that tells us how you use our Website, web-related products and Services. The use of Tracking Technologies does not give us access to the rest of your computer.
This, in turn, helps us make our Services relevant to your interests and needs. We use a number of different Tracking Technologies, including functional, performance, advertising, and social media or content cookies. See the Section “Choices About How We Use and Disclose Your Information” below to learn more.
While we use cookies and pixel tags, we do not track our users across websites or over time.
USE OF YOUR INFORMATION
Spoonfuls may use your personal information to: (1) to present our Services to you; (2) to personalize your experience and perform analytics about the Website; (3) to provide you with information you request from us; (4) to administer a Website feature; (5) to notify you about changes to our Services; (6) comply with any applicable law, regulation, legal process, or governmental request; (7) detect, prevent, or otherwise address fraud, security, or technical issues; (8) respond to your communications or requests for assistance; (9) protect the rights, property, or personal safety of Spoonfuls, its visitors, or the public; (10) where we sell any or all our business assets; or (11) as otherwise set forth herein or provided to you upon collection.
SECURITY
We use commercially suitable physical, electronic and procedural security measures designed to safeguard and secure the information we collect, and the personal information provided to us through this Website.
While we strive to protect your personal information, the transmission of information via the internet is not completely secure, and therefore we cannot guarantee the security of data sent to us electronically on our Website, and transmission of such data is therefore entirely at your own risk.
SHARING YOUR INFORMATION
We may share your personal information with trusted third parties, to:
Assist us in processing donations or payments;
Determine whether your employer will match your gift or donation;
Aid us in fundraising efforts;
Provide information on upcoming events, calls to action, advocacy, or Spoonfuls news;
Compile statistics and reports regarding our audience and the users of our Website; and
Host an event, including advertising, communicating, or otherwise assisting us in the operation of an event
Such third parties have access to personal information as needed to perform their functions. We do not sell or rent personal information collected through our Website to anyone.
When you provide us with personal information we also may use and share your personal information to contact you, including via e-mail, to thank you for providing your request, to conduct satisfaction surveys, or for other administrative purposes related to your request.
Other Circumstances: We may disclose your personal information to third parties if we are involved in a merger, acquisition, or sale of any or all of our business and/or our assets to a third party, or if we have a good faith belief that disclosure is necessary to:
comply with applicable laws, regulations, legal process (such as a subpoena), or enforceable government request;
enforce applicable Terms of Service, including investigation of potential violations of such Terms, or to detect, prevent, or otherwise address fraud, security, or technical issues; and
protect against harm to the rights, property, or safety of Spoonfuls, our supporters, or the public as required or permitted by law.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Unsubscribe or Opt-Out. All users and/or visitors to our Services have the option to discontinue receiving communications from us and/or reserve the right to discontinue receiving communications by way of e-mail or newsletters. If you wish to unsubscribe or opt-out from any third-party website, you must go to that specific website to unsubscribe and/or opt-out.
Access, Correction, Deletion. Subject to certain restrictions, you may review, edit, and/or delete the personal information we collected about you at any time by contacting us at the addresses listed at the end of this Policy. If your personal information has been shared with a third party, as described elsewhere in this Policy, then that third party has received its own copy of your data. If you have been contacted by one of these third parties and wish to correct or delete your information, please contact them directly.
Tracking Technologies. Most browsers accept cookies automatically. You may be able to set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. For instructions, check your browser’s technical information. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly. However, you can still make donations over the telephone. Please note that cookie-based opt outs must be performed on each device and browser that you wish to have opted out.
Google Analytics. We may use Google Analytics to improve our Website’s functions. You can choose not to be included in Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
“Do Not Track” Requests. “Do Not Track” is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable “Do Not Track” by visiting the Preferences or Settings page of your browser. Our Website currently does not respond to “do not track” or similar signals.
THIRD PARTY LINKS AND SOCIAL MEDIA FEATURES
This Website contains links to other websites, including those of third parties or our donors. Spoonfuls is not responsible for the privacy practices of such other websites. By accessing other third-party websites or applications through our Website, you are consenting to the terms and privacy policies of those websites. It is possible that other parties may collect personal information about your online activities over time and across different websites when you use our Website. We encourage our visitors to be aware when they leave our Website and to read the privacy notices of each website that collects personal information. This Policy applies solely to the personal information collected by this Website.
DONATIONS
We are extremely grateful for any donations. When you donate, we treat your personal information in accordance with the practices set forth herein. When you visit the “Donate” page on our Website, your information will be shared with our third party service provider for payment processing. The service provider will either collect or have access to your first and last name, zip code, postal address, e-mail address, donation amount, billing information, and payment card information.
AGE OF MAJORITY
We do not knowingly collect personal information from children under the age of 18 without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of 18, we shall immediately take the necessary steps to ensure that such information is deleted from or system’s database. Anyone under the age of 18 must seek and obtain parent or guardian permission to use the Services.
INTERNATIONAL VISITORS
Our Website is hosted and operated in the United States (“US”). By using this Website, you are consenting to the transfer of your personal information to the US. If you are accessing our Website from outside the US, please be advised that US law may not offer the same privacy protections as the law of your jurisdiction.
CALIFORNIA VISITORS
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@spoonfuls.org.
PRIVACY POLICY UPDATES
We update the Policy from time to time, so please review it regularly. If we materially change our Policy, we will notify you by contacting you through your provided e-mail address or by posting a notice on our Website. Your continued use of the Services will be deemed your agreement that your information may be used in accordance with the new Policy. If you do not agree with the changes, then you should stop using the Services and notify us that you do not want your information used in accordance with the changes.
CONTACT US
Please feel free to contact us with any questions, comments, or complaints about this Policy or how your information is handled, or to review or change your information. You can contact us via the addresses below:
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